Step one

Request a return

Contact us at Please let
us know why you’re returning the item and if there
was anything wrong with your order.

Return requests must be made within 30 days of
receiving the item. After that period, no return
requests will be honored.

Step two

Ship back

Purchase a shipping label from the courier of your choice and address it to the following location:

Lee Newman
Attn: Customer Care
2076 RT 70 East
Cherry Hill, NJ 08003

You can use the original packaging the item came in or your own. However, please return all items in NEW condition with all tags and/or boxes.

*Return shipping is paid by customers,we suggest insuring.

Step Three

Track your return

Leave the package with your courier and the item
will be delivered to our location. To best help track
your return, please keep a copy of the return pack-
age’s tracking number. If there are any issues,
please contact us and provide that tracking number.

Once we receive your item, we will issue a refund
or ship your exchange depending on the case.
Please note that all extra charges for standard or
expedited shipping are non-refundable.


All payments are returned to the original method of payment. Refunds are not issued before the merchandise has been received, evaluated, and processed by our Customer Care Department. Please allow 5 business days for your return to be processed upon arrival.


"Defective" items mean that the items have an originally manufactured flaw. The flaw existed before shipping and was not created in transit. We pride ourselves on the quality of our merchandise and do our best to prevent a defective product from shipping. Please contact us immediately if you receive a defective item at or call us at 1-888-448-8311.

Customer Service hours

You can still contact us by e-mail or phone at the above address and number. Please see our Frequently Asked Questions for the quickest answer.

E-Mail Hours

Monday - Sunday


Phone Hours

Monday - Friday

9:30am - 5:30pm