Returns & Exchanges
we made it real easy
Return requests must be made within 30 days of receiving the item. After that period, no return requests will be honored.
All items must be returned in new condition with all new tags attached or with the original boxes. Pre-Paid return shipping labels are provided to you at no charge.
Pre-paid return shipping is valid for US orders only.
ALL SALES FINAL on Tailored and Altered Goods, Underwear, and Shapewear.
Please be aware that our in-store return policy differs from our online policy.
Please see your in-store receipt for further information.
All payments are returned to the original method of payment. Refunds are not issued before the merchandise has been received, evaluated, and processed by our Customer Care Department. Please allow 2-3 business days for your return to be processed upon arrival.
Defective items mean that the items have an originally manufactured flaw. The flaw existed before shipping and was not created in transit. We pride ourselves on the quality of our merchandise and do our best to prevent a defective product from shipping.